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How to run an effective loyalty program

One of the biggest worries to hear from merchants is limited time. If you are worried that you won’t have much time to accomplish an effectual loyalty program, following are some tips to balance the minutes you spend with getting the best out of a loyalty program.

1. Set-up automated emails – One of the greatest things a loyalty program does, is to assist you be linked to your customers amid purchases. Though, unlike many marketing campaigns, loyalty emails can perhaps look after themselves. Emails such as welcome sequences, reward available reminders and points balance updates normally have far higher open & click through rates rather than other marketing emails, since they are more individual and personalized. They can even be fully automated so that you can fix them up, and then let them run in the background till you have little more time to tweak them.

2. Make clienteles part of your marketing crew – If you make your customers a bigger part of your marketing, they might do some acquisition work for you. By encouraging customers to give reviews and refer family and friends, you can push more authorized traffic to your website that is more possibly to convert. Referred clients normally have a higher lifetime value also.

3. Use the loyalty program to power your current marketing – One great way to manage your loyalty program is to work it in your other marketing plans. Rather than an individual activity, it could be used to add weight and power to things you are already investing time & effort into.

4. Classify the metrics that matter – Choose the metrics that are most important to your loyalty tactic today. Early on, that could be the no. of members you have, as well as how their standard order value compares to the non-members. This will aid you to understand if your plan is rising, as well as if adding intrinsic value. While you develop the program, you can adapt this to how many endangered clients you have, & how consumer lifetime value is growing. By concentrating on one or two system of measurement before trying to report on each and everything, you would be able to check the victory of your program rapidly and easily. You will even find it simpler to know when variations need to be executed.

Customer Experience Marketing – Biggest Asset for your business

Great customer experience could be a company’s most effective and real marketing strategy. Read on & learn how to raise your customer experience marketing with customers as one of your biggest assets.

1. Market to individuals, not businesses – An outstanding customer experience is your top sales & marketing strategy. Creating a client strategy, an extraordinary customer journey, as well as knowing what they believe of you are fundamental to business achievement.

Following are some ways to collect real & honest feedback-

  • Use empathy: It’s a great emotion to invite the required response from the clients. Emotions & memory are linked together. When you generate a client’s sentiment, they will most likely remember your product.
  • Share good stories with your client: When your clienteles hear a great story about your service/product, they can definitely get convinced to buy.
  • Show some care: Build a deeper level of user-experience that demonstrates that you are interested as real individuals, and not only as transactions.

2. Make word-of-mouth your success – Suggestion on using your service/product is more influential when it is coming straight from your consumers’ mouth rather than the marketing team. It can help overcome possible doubts to use your product.

3. Be on top of the customer reviews – You cannot monitor the conversations offline; however, you can watch the client’s feedback online. Your clients share their products feedback, advices and recommendations online, through Facebook, Twitter posts, and more usually in B2B SaaS and third-party review sites. Customer reviews are possibly one of the most effectual marketing tools.  Pay attention to what your consumers are talking about your product, both negative and positive. Give them attention, time, value and empathy, they deserve. 

4. Emphasis on building associations from first-time acquisitions – Building true contacts with new and current customers is vital to create a good customer experience. Encourage honest feedback because while positive feedbacks inspire your team, negative reviews can showcase enhancement opportunities. 

5. Share case studies – It is an outstanding tool to bring prospective new customers by sharing personalized experiences. After understanding a case study, a person can get closer to decide if or not to invest in your service or product. Make use of the case studies to display client satisfaction, seize a range of viewpoints from existing clients and share amazing customer experiences. It lets new consumers to know your product better as well as reduce any unfairness.

6. Engage a Chief Experience Officer – Employing a CXO combines management skills with a passion for offering a reliable and positive client experience.

UX Design – Best Practices for Ecommerce web portals

UX in an eCommerce Store – UX design for e-Commerce stores (web + mobile applications) is a gateway to get into your target spectator’s head. Make sure to offer them a spontaneous, simplistic, logical, and thrilled shopping experience. Be it eCommerce mobile application development or eCommerce web development, UI/UX design plays a significant role. UI emphases on getting users’ first attention with imaginative design. However, UX wins their hearts by offering them with smooth app experience they want.

Following are some eCommerce store factors’ to consider for UX:

1. User Interface – Although UX design plays a fundamental role in the accomplishment of any software, it is unfinished without User Interface (UI) design. Basically, UX adds final touchups as well as puts the soul in the UI design. The best eCommerce User Interface must have clear branding all over its landscape with publicity enablement’s. It will support your business partners for using your branding essentials to showcase their affiliation with your brand & vice-versa for you.

2. Clear Homepage Layout – Your E-Commerce platform’s homepage plan is the first imprint on the users. Its placements for deals and brands, search bar, contact info and profile define how real the user experience it will generate.

3. Useful Product Detail Pages – It might show several details, such as:

  1. Product images from diverse angles
  2. Product title
  3. Prices, discounts and limited-time deal with countdown offer
  4. Product color and size range segment
  5. Pin code for a delivery time estimate
  6. Product Descriptions about its style & main use, color, material details, etc.,
  7. Bank & Payment card offers
  8. Call to action: Add to Cart or Buy Now
  9. USPs of eCommerce platform, such as 7 days return/exchange plan, 100% authentic products, etc.
  10. Related product grids
  11. Ratings and reviews
  12. FAQs

4. Simple & direct checkout pages – Online Shops checkout procedure is same as checking out from the offline stores that provide home delivery. It asks for the info such as contact details, payment details and adding address, validating the cost with applied discounts and offers, then making the payment to ultimately place an order.

5. User Profiles – This is the home of a customer from where the customers can edit their personal information, like user name, category interests, user bio, wish list, premium points, payment information, etc. Some eCommerce websites also permit the users to make the profile public and be an influencer for their brand.

To improve the eCommerce UX for better conversions; take and implement clients’ feedback regularly, improve website speed, enhance navigational UI UX design, receptiveness in nature and ease in the checkout procedure.

Progressive Web Apps

Progressive web applications are all about proposing features similar to that of typical native apps on a browser. It’s an app that works on a web browser. Technically, PWA’s grant entree to open web know-hows to render cross platform interoperability. Progressive web applications offer the spectators with an app-like functionality & experience that is modified for their devices.

The idea behind the thought of progressive web apps is to offer the users with access, be it any device (since they are using it on the browser). Popular Companies using Progressive Web Applications are Pinterest, Uber, Twitter, Instagram, Tinder, Trivago, Forbes and more.

How Progressive Web Applications are different from Native Apps?

Native apps are self-contained plans that persist with smartphones only. PWAs are websites with the feel and look of an app to provide a bespoke experience to users. It is vital to recognize what makes PWA a PWA; following points will show how these web apps are different from mainstream native apps:

1. Responsiveness – Progressive web apps run on the browser & the browser can be opened from every device, be it a desktop, smartphone, tablet, iPad and all others. When the progressive web application is established, the matter of responsiveness is considered on a prior note so as to when the operator is trying to approach your Progressive web app from any device, he should have a smooth experience.

2. Flexibility – The most significant factor of progressive web application is that their boundary is not only up to smartphones, they are reachable on every platform. That is the reason PWAs are a secret ingredient for improved user engagement since they have a specialty to be able to work on all sorts of operating systems or browsers.

3. The factor of connectivity – Progressive web applications allow the users to discover the same with the app independent of connection. This is feasible by caching the application data before time. This procedure is executed with service workers. Service worker provides a programmatic method to cache resources. Thus, while developing a Progressive web application, the aspect of internet connectivity must be kept in mind, not every customer will have facility of a strong internet connection. Therefore, PWAs should be reachable with low connectivity also.

4. Keep the application feel intact – Progressive apps are about providing an app-like feel on the web. So, it is essential to not let it lose the application like experience when you are in the procedure of developing a Progressive web application.

Progressive web apps are safe as they follow HTTPS protocols like any other site or web app. Apart from that, as they are available through web browsers, Progressive apps benefit from all the modern safety qualities built into web browsers too.

Web 3.0: A New Era of Technology for Business

Web 3.0, also called as the third-generation internet, is next progression of the World Wide Web. It offers a data driven Semantic Web employing a machine-based learning of data with the purpose of developing an intelligent & connected web experience for the users.

The Web of today is static/still and incompetent to adjust to individual requirements of every person experiencing it. Web 3.0 guarantees to be more dynamic as well as interactive. By executing artificial intelligence & blockchain skill, it will redefine web experience with fundamental changes to guarantee democratization across all the aspects of internet.

In Web 3.0, data is kept securely and spread across various devices, eliminating the requirement for centralized servers. Such a design decreases the risks of huge data leaks since data is not any longer centrally stored – making it more resilient to compromise.

Following are the main features that can aid define Web 3.0:

  1. Semantic Web: The next progress of the Web includes the Semantic Web. It improves the capabilities of web know-hows to create, share & connect content through search & analysis by knowing the significance of words rather than by numbers or keywords.
  2. Artificial Intelligence: By combining the semantic capabilities through natural language processing, laptops can understand info on an individual-like level to deliver quicker and more appropriate results. By doing this, they become more intellectual and better fulfil the requirements of the users.
  3. 3D Graphics: Three-dimensional plan is used broadly in websites & services in Web 3.0. Computer games, museum guides, geospatial contexts, eCommerce and more are all common instances of this.
  4. Connectivity: With Web 3.0, data is more connected because of semantic metadata. Consequently, user experience grows into a new level of connectivity leveraging all accessible information.
  5. Ubiquity: Internet content & services can be retrieved anywhere at whatever time through any number of devices, rather than wholly via smartphones and computers. Web 2.0 is already universal in many ways, however the development of IoT devices will take it to next levels.
  6. Blockchain: With this technology, user data is secured and encoded. This prevents big companies from controlling or using users’ private data for their benefit.
  7. Decentralized: Decentralized data network store data in a peer-to-peer interconnection. Users sustain tenure over their data & digital assets as well as are able to log-in safely on the internet without being traced.
  8. Edge Computing: Web 3.0 trusts on the development of edge computing where apps & data are managed at the network edge on the devices such as laptops, mobile phones, appliances, sensors & even smart cars.

React and NodeJS: Combination for Web Application Development

Being a well-known front-end JavaScript library, React can create appealing user interfaces. At the same time, Node.js is a server-side JavaScript environment that assists the developers to create scalable web applications with low latency & high functionality. If combined React & Node.js, it will be extremely beneficial for the developers for building full-stack web apps.

These two modern technologies work remarkably to create easy to maintain & swiftly functioning web applications. There are definite reasons for using the deadly mixture of Node.js & React for web app development. Following are a few:

1. Scalability – The blend of Node and React lets the developers to make dynamic, big, data-driven web applications that are receptive across many devices. It would assist if you had scalability whilst working on huge projects & maintaining your site’s performance.

2. MERN Stack – It means MongoDB, React, Node.js and Express. And no better combo than how these frameworks could offer an exceptional dimension to the website. You can also use Node.js with MERN Stack together with React.js. Consequently, you can use the React and Node combination for web application development.

3. JSON APIs – Creating JSON i.e., JavaScript Object Notation APIs for web development is proficient because of the high code reusability as well as access to instant code sharing in React.js. Moreover Node.js can efficiently allow this.

4. Real-Time Data – If your corporate app manages real-time data management or intents to make a data streaming application, you must use Node.js because your app needs a continuing server connection.

5. Fast Development – While using the blend of React & Node for web development, you can get a high ROI as well as save your time and money. After all, these skills work brilliantly to provide a successful platform to build rapid functioning & easy-to-maintain sites.

6. SPAs (Single Page Applications) – If your business needs a single-page application with asynchronous data loading, then you should choose React with Node backend since it allows making a lightweight backend model over callback functions.

7. High Server Load – The combo of Node.js & React can stabilize the high server requests as well as load when the developers work on web development.

8. Organized Procedure – The deadly mixture of Node and React build a systematized web development procedure. Basically, these technologies are fast, scalable and effective. While working together, they can aid you make high-functioning websites.

9. Better Use of JavaScript – React with Node permits the use of whole strength of JavaScript to build front-end & back-end codes. It provides more convenience and freedom when making websites or web applications, since you can use single language for each aspect.

Using the combo of Node.js and React for web development can assist you take your project to next level. You just need to hire knowledgeable full stack developers for creating attractive websites or web applications. If you plan to combine React as front-end along with Node as back-end for your web development project, contact Razorse for dedicated & professional developers.