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QR Codes – Key Driver to Drive Customer Loyalty

Customers have more selections than ever when it is about the brand they want to associate with. Winning consumers’ hearts to become a brand is becoming harder with huge competition in today’s market. If you are a corporate owner, your single motive is to increase sales & it could be done by driving customer loyalty that involves getting new customers and getting repeat purchases from the existing ones.

How Industries Can Take Benefit of QR Code Rewards Program-

Well-planned & hyper-modified QR code-based loyalty programs can allow brands to grow customer retention thus generating a helpful ROI. Following are some ways to use QR codes for loyalty programs:

  • Social Media Ads: A social media-based loyalty program is amongst the best ways as various social media platforms such as Facebook, Twitter, Instagram, etc. could serve as a great technique for branding content. You could add CTA to share guidelines & tell the users how to make use of coupons in QR code-based loyalty program for clarity. Run ads for loyalty program to aid in reaching the audiences who are not your social-media account followers.
  • Email Marketing Campaigns: Another means is to use Email-based QR Code program that enables the brands to generate customized email promotions for different customer sections & increase the chance of downloading rate. 
  • SMS Campaigns: Using QR loyalty programs & sending promotional messages for your programs through SMS is an efficient way to reach out to more consumers. An additional tip is to add a personalized touch by adding the client’s name in the SMS to create interest.
  • Mobile Apps: As maximum smartphone users trust on mobile apps, with the help of a Mobile-based QR Code loyalty program is best tactic as it permits the users to have easy access to QR codes within the app. 
  • QR Codes in Receipts: QR Codes on receipts for the loyalty programs are turning to be a huge trend for a lot of businesses as bills or receipts provide a wonderful way to endorse QR code-based program where the customers can avail the advantage by scanning QR codes. 
  • In-Store QR Codes: In this plan, businesses having a store can take benefit by running the in-store loyalty programs via posters showcased at check-out aisle & through print advertisements. 
  • Tier-based Program along with QR Codes: Executing a Tier-based loyalty program with a QR is the best way to increase customer loyalty & increase purchase rates. Your clients can scan the QR codes in review feedback forms, POS aisles, new products, during transactions, etc. to get registered in the program & sustain their membership account to move from one tier to next.

The QR based loyalty programs are here to stay & they are help to achieve better customer loyalty as well as increase ROI. For any help in creating a well-planned QR code program, connect with the skilled developers of Razorse Software and create personalized marketing campaigns to increase customer retention rates.

How Loyalty Programs unlock true potential of Customer Lifecycle Management

In this succeeding digital world, businesses and brands are in a battle to attract & engage more clients. Every brand creates its unique advertising strategy to engage the customers, expand revenue, as well as grow its consumer base. Though, today’s clients easily switch to other brands very often because of the absolute number of choices & more attractive prices and offerings.

Phases of Lifecycle Marketing

Awareness – The initial stage of lifecycle marketing where the potential clients learn about your business or brand. It is your chance to gather your clienteles’ attention with your services or products at the best of your sale funnel.

Engagement – Engagement of clients with your product aids you in interrelating with them as well as encourages them to buy your services and products. Involve them with your service and product offerings, subscribe to email list, and draw attention on social media & through your site.

Evaluation – In this phase, customers see how valued your services and products are to them. They make buying decisions as per various factors and assess your brand. Therefore, make it easy for the clients to select your brand. Provide them the correct information for comparing features, value and pricing.

Purchase – When the customers are completely satisfied with you & your services then you have won the clients. Now you can promote your brand as well as make the purchase a whole experience for the clients. Make your site easy and simple to buy for clients.

Support – Keep your after-purchase experience better for customers so they can keep coming back for further services. Providing appropriate support for the clients can aid you in retaining your consumers so they do not leave after the initial purchase.

Loyalty – Loyalty is something that a business earns after numerous years of delivering better support & treating its clients as a priority. Nurture your backing to retain the customers and keep trusting in bringing in new customers. Put all the effort into meeting & growing your sales as well as company goals.

Loyalty is a result of customer retention, acquisition, enrichment, support, and total experience of clients. Gift card loyalty management for small industries is the best ways to inspire customer loyalty & build emotional connects with their customers through the customer journey. The loyalty program provides management platform to keep your customers in every stage of lifecycle managing. Loyalty programs bring into line with your marketing policies at every stage and assist you in gratifying your consumers with discounts, points, coupons, and other returns in the most efficient way to keep them preserved.

Mobile UX Design – Why it Matters

While designing a digital presence, whether it is a site, or a mobile application, attractive graphics & appealing content are not the only things that matter. One feature of web & app design that a lot of designers still ignore is the requirement for good UED. 

User experience design is normally used to define the usability of an app or the user interface. The true significance of UX design, although, goes further beyond that. UX design includes the entire procedure of software design & development. It comprises branding, functionality, integration, usability and design. UX design is the course of creating apps that are meaningful and relevant. Following are some to explain how UX design benefit a business-

UX Design boosts User Interaction – Generating content is not sufficient. You must build content that people would want to interact with. That comprises written content, advertisements, images, and calls to action. UX design comprises methods that encourage user interaction. These methods include creating content that will request to the target audience. 

UX Design Creates Loyalty – It creates customer loyalty through a great experience. An easy-to-use app or site backed by good service will inspire a user to use it again. For this, a UX designer should create a customer journey map (CJM). This will map a user’s full journey through the app or site. This journey will be completely tested to guarantee that a user’s interaction with the product is smooth & trouble-free. 

UX Design Creates Recommendations – Great UX design inspires word of mouth suggestions. The comfort of use of a well-made website or app and the efficacy of it will cheer people to articulate others for the product. A segment of UX design is making sharing simple. A free endorsement from a user is more influential than a paid for ad.

UX Design decreases Development Costs – UX design keeps a project in budget and lessens development prices. UX design comprises large user research, prototyping & usability testing. This make sure that development time is aimed on the zones of functionality that matter. This focused method means improved original design specs, less chance of feature creep, as well as more significant content. It momentously recuses the requirement for last minute enhancements and redesigns.

UX Design grows profits – UX design have a direct impact on bottom line. It is proven that 75% of people judge an application or website on its appealing design. People are more likely to purchase from a well-made app or website than they are from an unattractive one.

What is QA Testing? The Essentials

To guarantee the highest quality feasible, teams must execute thorough testing of the system. They should employ various testing approaches. Strategies like regression testing, functional testing, as well as a combination of manual & automated tests can aid keep the system error-free. 

When software is built, the purpose is to offer the best possible product to the client. Though, quality begin to fall short as the companies struggle to keep pace with client demands for the newest features. Keeping the system bug-free needs devoted effort at all project stages. That is where the quality assurance (QA) comes in. With QA, team take organized steps to make sure that the system meets requirements & provides the best client experience feasible. Overall, system testing aids improve product quality, guarantees system security, as well as helps improve client satisfaction.

Best Practices for QA Testing:

Delivering superior software does not happen accidentally. The team should be disciplined in their tactic. This helps make sure that they run all feasible scenarios of testing to guarantee that they eradicate bugs. Following are some best practices that make this feasible.

Have a Plan – A thorough test plan gets the team on same page regarding what would be tested, by whom, what funds are required, & the agreed-upon timelines. The idea also summaries the acceptance standards. Another item to reflect is to guarantee the test time frame allies with the project timelines.

Report & Track Bugs – Reporting & documentation are important to providing understandings into the status of testing. Guarantee the testers evidently document all the bugs. If something is not clear, developers will spend a lot of time clarifying the issue before fixing it. To improve clarity, comprise screenshots, audio and video. Also, include info like OS, browser, hardware, or system where the error occurred. Testers must aim to provide sufficient information for the developers to reconstruct the issue.

Run Recurrent Regression Testing Cycles – Regression testing confirms if code changes introduce subjects that impact present functionality. Perform regression testing whenever new code is commenced. In this assessment, new test cases aren’t produced. Instead, the team re-executes current tests to determine that preceding functionality still works. That way, new code becomes authenticated with old code.

Incorporate Agile Methodologies & CI/CD – With an agile approach, QA testing is part of the design & development phase. In this way, quality turns out to be a supervisory principle rather than a reconsideration. With agile, the developers and testers collaborate through continuous communication & feedback. 

The main attribute of an agile methodology is that it utilizes short development & release cycles. Designers release small code changes in place of a large section of code. Consequently, testing can happen in small and more focused parts of the system. This eventually leads to a more completely tested system.

Content Management System – Importance and Options

A content management system (CMS) is a software that allows the end users to build and manage the content on a website. They are planned to create content management easy for the non- technical users. One of the main features of a good content management system is that no coding is required to generate or alter content. CMS manages all the basic coding, so that the users can focus on what guests to the site would see.

A content management system contains two main elements. Initial, there is a content management application (CMA). The CMA is part of the app that permits the users to add content & manage it. Another element is content delivery application (CDA). This is a backend app that formats the content & makes it accessible to visitors to the website.

The advantages of a Content Management System

The main advantage of a CMS is that it that permits non-technical people to print content. This radically cuts the charge of maintaining a site. You might still employ the services of web developer to design & set up a website. However, with a Content Management System, you will be able to print as well as modify the content yourself.

The second main benefit of a CMS is that it permits collaboration. Multiple users in an organization can make and print content. The user interface of a Content Management System is normally browser based; therefore, any number of customers can enter the system from anywhere.

Examples of CMS

One of the most common content management systems is WordPress, however there are lots of other CMS platforms. WordPress is an open-source Content Management System tool that is used by big businesses, small businesses and individuals. It is anticipated that WordPress is the CMS behind over 30% of the planet’s websites. Some of the other common platforms comprise Joomla, Drupal and Magento.

A few things to consider while selecting a CMS platform-

Ease of Use – It is the main thing to search for in a CMS platform. Though, a few CMS systems cross the line amid ease of use & lack of functionality. Ensure that the CMS platform usage is intuitive as well as easily accessible.

Look and Feel Flexibility – It is significant that your site looks different from the rest. This could be difficult with a few of CMS platforms. If there are just few templates or themes, and limited customization choices, it will be hard to make your site exclusively your own.

Responsive Design – More than half of internet traffic comes from mobile devices. Thus, responsive mobile design is vital in a CMS platform. Validate that the CMS platform you choose supports responsive web design. That would make sure that your web pages will render appropriately across different categories of devices.

ChatGPT: All You Need to Know About

ChatGPT is a natural language processing (NLP) system established by OpenAI that leverages AI to create human-like conversations. It is created on the GPT-3 model, which uses a learning approach to create text based on context. With ChatGPT, customers can generate conversations with AI assistant to get the info or answers they want. The system practices machine learning procedures to know the user’s intent & provide relevant responses. ChatGPT could be used in various apps such as client service chatbots, virtual assistants, as well as automated customer support systems.

What you can do with ChatGPT-

Apart from responding to individual queries, ChatGPT can be used to do the following:

  • Generate Content – ChatGPT could be used for suggesting content ideas on particular keywords or topics and generating content. It can rapidly write content built on a prompt. This comprises topic outlines, social media captions, blog articles and anything that is content related.
  • Create AI Art – Since the commencement of artistic AI tools such as DALLE-2 & Midjourney, AI art generators are being leveraged to create creative images. An AI Art Producer is a system capable to create images, videos, or music based on given text prompt. The organization is then trained with several image-text pairs. ChatGPT has wonderful potential to create thorough AR (Augmented Reality) scenarios while prompted.
  • Write code & debug – ChatGPT can process as well as write codes and aid the developers debug the codes. For instance, it can be used to generate SQL queries. As it is significant for data scientists to be knowledgeable in SQL, they could use ChatGPT to improve their SQL skills.
  • Manage & manipulate data – Normally, it is challenging to organize, sort and manage unstructured data, making it unnecessary. ChatGPT could be useful here. It can transform unstructured data to a structured format by manipulating data. For instance, ChatGPT can insert data to a table, create indexes, & understand JSON queries.
  • Explain & Tutor – ChatGPT can explain words, code, along with any other subjects. As ChatGPT’s AI tutor competences develop & become refined, it can fundamentally alter the way students will use the tool for educational purposes.

ChatGPT’s massive success in AI world

ChatGPT, an AI-powered chatbot formed by OpenAI, has turned out to be one of the most well- known AI tools in the globe. The chatbot makes use of natural language processing (NLP) & deep learning to understand and answer to questions asked by the users. ChatGPT provide relevant answers with near human-like accuracy because of its ability to learn from earlier conversations and adapt consequently. This achievement has made it an influential tool for the businesses looking to maximize client engagement and increase productivity.